Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
We are looking for an Advertising Operations Associate who has a strong understanding of media and data operations, an affinity for increasing efficiency using standardized process flows, and an entrepreneurial spirit! This role is uniquely positioned to learn how programmatic and digital technologies converge in the rapidly changing healthcare space. The ideal candidate will be career-driven, with excellent attention to detail with an insatiable appetite to learn, and eager to join a sharp team at one of the fastest-growing software companies.
What You'll Do
- Support VeevaCrossix digital campaigns and site tagging across our various digital flagship products
- Provide pre-implementation and post-implementation support to internal and external stakeholders including agency partners, publishers, and integrated commercial teams at VeevaCrossix
- Troubleshoot issues and discrepancies with our implementation tagging partners
- Monitor delivery, ingestion, and data quality assurance for direct feed
- integration partners
- Support technical inquiries and requests from sales and client services
- Join kick-off calls with clients to understand advertising specifications and discuss custom or complex executions
- Support department leadership by suggesting process improvement, innovation, and efficiency across Veeva Crossix product production processes
- Provide project management support across teams
- QA media plans before and throughout the campaign launch, ensuring partner specifications are met and tracking is consistent
- Coordinate media plan hand-off with the client and internal teams; while proactively communicating updates and setting expectations with all stakeholders
Requirements
- 1+ years of experience in digital ad serving ecosystem
- DSPs, SSPs, and Google Campaign Manager experience a plus
- Experience working with or in ad operations, account management, digital media analytics
- Experience leveraging project management systems like JIRA
- Familiarity with third-party tracking technologies
- Strong reporting. analytical and quantitative skills with great attention to detail
- High level of comfort interacting with clients and external stakeholders
- Experience working with external vendor partners coordinating across teams
- Extremely detail-oriented and organized with strong project management and prioritization skills
- Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, etc.) a plus
- Interest in the Media industry and passion for big data
- Strong communication and presentation skills, as well as an affinity for explaining complexity through process flows, and operational workflows while documenting changes
- Ability to multitask with effective resolution management in a fast-paced, growing environment
Nice to Have
- Familiarity with various tag management platforms, such as Google Tag Manager
- Familiarity with concepts and differences of First-Party Data and Third-Party Data
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $65,000 - $85,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.