Community Accounts Specialist (Inside Sales)
Market Enginuity
Full-time
Remote
United States
$20 - $23 USD yearly
Representing Public Media across the country
Live What You Love.
In our world, community accounts are the small businesses, local nonprofits, and community events that put the “public” in public media. They have big dreams, but small budgets with little opportunity for growth, but they love public radio and can’t wait to hear their message on their favorite stations.
If you love your community and want to help small, quirky businesses and nonprofits connect with the public radio station you listen to every day, we need to talk!
Your Success Representing Community Accounts Will Be Measured By:
- Sponsor Management - Work an account list across multiple markets, learn about a broad array of small businesses and nonprofits, and use these insights to offer timely expertise on broadcast solutions and effective messaging to help your clients succeed and grow revenue for public radio. May include email, phone calls, zoom meetings, or even human-powered chat-box conversations, oh my!
- Sense of Adventure - Build and maintain positive relationships with sponsors and colleagues as this team reinvents modern sales for public radio stations around the country.
- Love for all things process – Track and manage your activity by documenting activity in our CRM and work to improve the systems to continue to help even more small businesses, local nonprofits, and community events succeed.
Your goal is to manage the workflow of the small community account from the first contact until they process their order through our automated, self-serve, patent-pending Gateway.
You’ll spend your day engaging with community accounts via phone, email, and chat while you help them navigate the process of setting up a broadcast campaign to engage loyal public media fans just like you...
And at the end of the day, you’ll rest assured knowing you helped someone with big dreams and a small budget access a powerful audience in an economical, effective way. You didn’t waste their time or money, and the sponsor, the station, and ultimately the listener will benefit.
Who You’ll Work With
The community accounts team led by Katherine Breger. The rest of the small and mighty team is made up of other community account specialists across the country helping keep the public in public media alive. Coast to coast and pound for pound, the Team is reinventing modern sales for public radio, including the debut of the patent-pending, self-serve scheduling system, the Gateway.
You’ll also be supported by the amazing folks at Market Enginuity to help you excel in your new role.
You Have What It Takes If You
- Willing to make outbound calls to qualified leads
- Strong process orientation and ability to follow standard procedures
- Have strong interpersonal and communication skills, and a history of developing trusted relationships
BenefitsFully Remote Role Health Benefits Company Paid Life Insurance Generous PTO Dental Benefits Company Paid Identity Theft Protection Volunteer Time Vision Benefits 401(k) Discount Programs 10-National Holidays Company Paid Disability insurance