Director Business Development

Serco is a place you can count on, with long term, government- backed contracts, trusted leadership, and loyal colleagues where you make a difference with challenging and purposeful work. Join our team today as a Director, Business Development in support of our US Federal Civilian market Business Unit, reporting to our VP Business Development and based out of the Metro DC Area (DC, MD, and VA). We invite you to discover your place in our world.

The Director, Business Development will focus on the pursuit of large/complex opportunities consistent with the market segment focus of the Business Unit and Serco overall. Have a strong background in managed services, solutions and/or business process outsourcing as well as proven success in developing new business within the US Federal Civilian market. Have a strong business development background in managed services and solutions with proven success in developing business with the US Federal Government. Specifically, with some or all the following agencies: DHS (experience with; USCG, CBP, CIO HQ, FEMA, ICE, CISA, TSA, is a plus), HHS, VA, and DOS.

In this role you will:

• Be responsible for growth of the Business Unit’s new business and re-compete sales pipeline in the non-defense US Federal Government as well as selected state and local governments. 
• Lead and support the pursuit of major bid activities and must be a team player who knows how to create and manage the synergy among business development, operations, capture management, and proposal functions.
• Use your domain expertise as well as an established professional network to support business development targets.

To be successful in this role you will possess the following:

• Overall ten+ years of experience with five years proven track record of working with or providing services to the US Federal Government in Departments and Agencies such as Department of Health and Human Services, etc.
• Domain expertise in Case Management and/or application processing and administration
• Experience in managed services, solutions and/or BPO preferred,
• Ability to work collaboratively with the leadership team and act as an enabler of key projects and initiatives,
• Proven experience in developing and successfully executing sales/acquisition strategies for medium and large contracts ($100M - $750M)
• Experience delivering the full life cycle of business development activities, including market analysis, accounts planning, account management, opportunity identification and qualification, overall pipeline management, and the development and execution of win strategies.
• Successful legacy of meeting goals for consecutive years.
• Experience developing and maintaining strategic business plans, account plans (Opportunity Management Plans), marketing plans and budgets, and developing and measuring performance objectives.
• Must have excellent communications skills (verbal and written) and highly effective interpersonal skills to carry out daily interactions with technical leaders, business executives, customers, teammates/partners, and subcontractors.
• Must possess a bachelor’s degree. Master’s Degree preferred.
• Must be eligible for TS/SCI clearance.
• Ability to travel

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.