Product Manager

About Mux

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes diverse backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to improve the people around them.

You’ll join a tight-knit team with experience at places like Google, YouTube, Twitch, Reddit, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world. 

We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Strava, Patreon, Vimeo, Robinhood, PBS, and Equinox. Customers, large and small, love working with us and love our team.

We are building something big together. We’d love to hear from you!

About the Role

As a Product Manager working on Mux Video, you will play a key role in defining the next generation of Mux Video that powers delightful user experiences for millions worldwide.

Our mission is to make video accessible to all developers. You will work with us towards innovative product solutions, which include new features, pricing, and integrations, that enable more development teams to adopt video. You will also work closely with the Mux developer community to ensure that Mux Video delivers a delightful developer experience for users with varying levels of experience working with video.

What You'll Do:

• Work with users to understand pain points with the Mux Video developer experience and work cross-functionally to address the issues, ensuring a delightful user journey.


• Lead initiatives to integrate Mux Video with AI and other ecosystem tools. 


• Identify the tools, platforms, and protocols that Mux should integrate with to enable users to build applications with video.


• Collaborate with cross-functional teams to implement Mux Video features and pricing that enable new customer use cases.


• Analyze quantitative and qualitative data to inform areas of focus and prioritize improvements.


• Work as a member of the Product team to create the world's leading developer platform for video.


• Drive features that push Mux Video into new directions

Who You Are:

• You're excited about video, including the size of the problem space, the scale of internet video, and the potential to help build new video-related experiences.


• You're passionate about building products for developers and have experienced the difference between APIs that were added as an afterthought and APIs that make it dead simple for you to build great experiences.


• You have 2+ years of product management experience or a background in building developer-focused APIs, with previous experience in product or engineering-related work. Some engineering experience or education is required.


• You're a good writer, speaker, and communicator across a variety of mediums.


• You're organized and have an aptitude for week-to-week project management.


• You feel a strong drive for ownership and work well with cross-functional team. 
  
  
  

  In our commitment to provide transparency with candidates, we openly share base pay ranges for all job postings within the United States, regardless of the state. These pay ranges are established using standardized criteria, including job function, level, and location. They're also benchmarked against similar companies in a similar stage of growth. The starting base pay for this position is between $150K-$200K . Actual pay is influenced by various factors such as location, skills, depth of experience, and internal equity.

  
  

  If you don't have all of these requirements but think your experience could be a great fit, that's okay! Please apply and we can talk about what's most needed in the role.

  
  

  U.S. Benefits

  
  

  You'd join an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, Reddit, Brightcove, Bain, and the BBC. We have a supportive culture that cares about both excellent work and work-life balance.

  
  

  We are remote-equal, with an office space in Downtown San Francisco and London. 

  
  
  
  
  • Flexible PTO + 11 company holidays
  
  
  • Weekly no-meeting days + quarterly focus weeks
  
  
  • Healthy work-life balance encouraged
  
  
  • Competitive health, dental, and vision insurance (100% employee and 65% dependent premium coverage)
  
  
  • Fully funded fertility benefits
  
  
  • HSA available, compatible with high deductible plan only ($100 per single employee/month & $200 per family/month employer contribution)
  
  
  • FSA available
  
  
  • Short-term and long-term disability insurance
  
  
  • Group life insurance
  
  
  • Travel accident insurance
  
  
  • Employee Assistance Program (EAP)
  
  
  • Medical support concierge service
  
  
  • 401(k)
  
  
  • Paid parental leave
  
  
  • Investment in career growth through professional development stipend
  
  
  • Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers
  
  
  • Lunch reimbursement program
  
  
  
  

  Mux is an Equal Opportunity employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.