Remote Website Support Engineer with Azure & Drupal - USC or Green Card Required

• U.S Citizenship or Green Card is required.
• 100% remote position - work must be performed in the U.S. 
• 9 month contract plus extensions

• Azure
• Drupal
• JavaScript
• jQuery
• HTML
• CSS

Summary

The team requires editorial and technical support to ensure that our website continues to provide a top-notch experience, and that important messaging is effectively communicated via the website. Contractor would be responsible for creating and editing content for the website including reviewing content for plain language, supporting publication efforts for various products and ensuring 508 compliance of all web material, and developing and building appropriate web elements to support these efforts. The team will need additional support for a swift and thorough decommissioning process.

Description of Tasks

Task 1: Front-End Development

The website support contractor will use front-end development expertise and programming to develop effective, interactive web elements. Contractor will troubleshoot and fix problems with the web interface as they arise, and prioritize work based on issue severity.

Outcomes:

• New interface elements are developed, tested, and deployed, as requested or required

• Contractor provides troubleshooting, prioritizing, and fixes for interface problems

Task 2 – Content management, development, and editing

The website support contractor will provide day-to-day monitoring and maintenance of content on the website. Contractor will produce unique content, as well as edit content provided by staff. Editing will also include reviewing content for plain language and ensuring consistency across products. Contractor will perform site audits as necessary to support all of the above activities, and coordinate with appropriate staff to review audit results and schedule required activities based on these reviews.

Outcomes:

• New web content is written and posted to the site

• Existing content is reviewed for plain language

• Content from Transparency team and other directorates is edited for plain language

• Content is created to support messaging needs

• Website audits performed and reviewed with staff

Task 3: Technical environment support – website performance monitoring

The website support contractor will work with other website support personnel to troubleshoot and correct any issues that impede the public’s or staff’s access to the site, difficulty accessing the site, or significantly degraded performance of the website. Contractor will monitor site performance with tools currently available (such as SiteImprove and Google Analytics).

Outcome:

• Site performance is monitored, and problems are addressed as they arise

• Contractor coordinates with staff and other contractors to correct website performance issues

Task Area 4: Decommissioning Activities

The website support contractor will work with the Transparency team and other website support personnel to complete all tasks associated with the decommissioning of the website. This may include but should not be limited to working with OCIO and other website support contractors to develop the project plan and timeline, and with the National Archives (NARA) to ensure a comprehensive accounting and delivery, in the preferred format, of all webpages, data displays, and dashboards.

Outcome:

• Comprehensive accounting and delivery of all webpages, data displays, and dashboards

• Adhere to the decommission project plan and timeline

• Coordinate with contractors and staff on decommissioning activities. These activities may include tasks such as creating a 404 page, creating a message banner indicating when the site will be taken down, and other detailed activities to be determined.

5. Deliverables and Anticipated Outcomes

• Content development and editing on ad hoc basis, that aligns and complements existing content

• Plain language review of new and existing content

• Site audits performed on a quarterly basis

• Coordinated troubleshooting with infrastructure and other web support personnel

• Front end development of interface elements as needed

• Support for all activities required for a swift and thorough decommissioning of the PandemicOversight.gov website