Sr. Director, Network Operations Modernization (AI/ML)

We are looking for an experienced Sr. Director, Network Operations Modernization (AI/ML) to oversee and enhance the reliability and performance of our IT systems through strategic Artificial Intelligence and Machine learning initiatives. This role involves leading a team of engineers, collaborating with cross-functional teams, and implementing best practices to ensure system resilience and efficiency. 

PRIMARY RESPONSIBILITIES

• Lead and mentor a team of IT reliability and automation engineers.
• Develop an AI/ML solution for Operational Center activities 
• Develop and implement strategies for automating repetitive tasks and improving system reliability.
• Oversee the design, development, and maintenance of automation tools and scripts.
• Collaborate with development, operations, and product teams to ensure seamless integration and deployment of new systems and features.
• Monitor system performance and reliability, proactively identifying and addressing potential issues.
• Establish and enforce best practices for system monitoring, incident response, and disaster recovery.
• Analyze system failures and develop comprehensive solutions to prevent recurrence.
• Maintain detailed documentation of system configurations, processes, and procedures.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 
• Extensive experience in solving problems with AI & ML 
• Proven leadership and team management skills. 
• Strong programming skills in languages such as Python, Go, or Java. 
• Experience with automation tools like Ansible, Puppet, or Chef. 
• Familiarity with monitoring tools such as Prometheus, Grafana, or Nagios. 
• Excellent problem-solving skills and attention to detail. 
• Strong communication and collaboration skills. 

PREFERRED KNOWLEDGE/SKILLS/ABILITIES

• Experience with containerization technologies like Docker and Kubernetes. 
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud. 
• Understanding of CI/CD pipelines and tools like Jenkins or GitLab CI. #LI-REMOTE #LI-JL1