Sr. IT – System Administrator

PRI Talent is hiring an Sr. IT – System Administrator on behalf of our client. This role is a full-time, 1099 contract staff augmentation position working with a company that is a leader in reducing electronic waste and finding value in gently used electronics. Our client has seen staggering growth and extraordinary impact on protecting the planet while providing a work culture unlike any other.

As the Information Technology (IT) System Administrator you will deliver comprehensive technical support services to hIT systems that service all employees. This position is a crucial member of the IT Systems team headquartered in San Diego CA. You are a critical member of the IT team and will share responsibility for IT related inventory procurement, system maintenance, and vendor management.

Responsibilities:

• Provide hardware and software technical support to end users in collaboration with the IT Systems team.


• Build highly resilient, high-performance, scalable, and flexible systems


• Exercise a high degree of responsibility for the processes, systems, and tools you create and manage


• Make recommendations, justify, and implement improvements using an accepted change control methodology


• Define, document and follow standards and best practices for systems design, testing, and implementation


• Drive scripting and automation to develop solutions to common problems


• Identify, analyze/troubleshoot and resolve IT issues


• Email administration and support


• Work on IT budgets regarding purchasing, invoicing and receiving of IT equipment.


• Testing and usability of new end user systems /solutions.


• Azure Active Directory user management


• Fileserver permission management (share drives, One Drive, etc..)


• Windows servers/Exchange management (until all systems are migrated to O365)


• Liaison with IT department in Louisville facility for troubleshooting and problem solve issues.


• Perform network and system administration duties such as setting up network and email accounts and troubleshooting activities


• Vendor management to all security and IT related vendors.


• Support of all IT systems (JAMF, INTUNE, O365, Wireless Controllers, Network Devices, and supporting IT systems in the Cloud.


• Facilitate the implementation, testing and continuous improvement of preparedness. contingency, emergency response and recovery plans

Education & Experience

• Bachelor’s degree in information technology, information systems, business or related field preferred.


• Apple Certified Technical Coordinator/ System Administrator (ACTC or ACSA certification) preferred.


• 6+ years professional experience as IT support and administration for an office and server systems.


• Expert knowledge of Mac computers and Microsoft Windows personal computers


• Python, Bash, PowerShell (or similar) scripting experience preferred


• Strong working knowledge of Microsoft Servers, Linux servers, Cisco networking and support.
• Experience troubleshooting and resolving issues related to the following system management programs: Exchange, O365, JAMF, INTUNE, Azure AD, Windows Server, Windows IIS, Windows MYSQL Server, Cisco Wireless Networks.


• Some experience preferred with Linux services such as MySQL, Grafana, NGINX, Apache


• Some experience with configuration management, provisioning, infrastructure as code, and other DevOps concepts and tools.


• Some experience with In-Tune, JAMF, and Qualys preferred.


• Networking experience in IPv4, switching, routing, firewalls and HA architecture.


• Innovate for Growth: Always think about how to make improvements. Don’t be afraid to implement changes that map to business strategy.

Knowledge, Skills & Abilities

• Expertise in creating repeatable, reliable, scalable systems architectures, with high availability, fault tolerance, performance tuning, monitoring, and statistics/metrics collection.


• Expert working knowledge, including the ability to setup, configure, upgrade, manage, and troubleshoot, Windows-based systems and services (i.e. SCCM, Active Directory, DNS, DHCP).


• Innovate for Growth: Always think about how to make improvements. Don’t be afraid to implement changes that map to business strategy.


• Lead & Adapt to Change: Thrive in a changing environment and drive operational efficiencies that map to changing needs.


• Creative approach to problem solving and troubleshooting.


• Strong communications skills with the ability to communicate with internal/external customers, vendors, management etc. in both formal and informal situations


• Stay abreast of cutting-edge technology trends.


• Be organized, detail oriented and thoughtful.

Please note we will only accept applications that include a cover letter and work examples.