Job Description
Blue Cross and Blue Shield of North Carolina has an immediate need for a governance program support analyst to support our growing Artificial Intelligence and Machine Learning (AI/ML) governance program and the Principal Analyst who functions as BCNC’s primary focal point for AI/ML Strategy, Governance, & Risk Mgmt./Compliance.What You Will Do
Assist the Principal in tracking AI/ML-related legislation, policy, regulation, & industry standards and creating implementation plans/roadmaps
Assist the Principal in establishing and implementing our AI/ML governance and AI/ML risk management frameworks and take the lead on tasking and tracking related actions to ensure completion
Assist the Principal in performing risk evaluations of AI/ML activities and take the lead on documenting deficiencies, monitoring mitigations, and providing program metrics.
Take the lead in tracking AI/ML-related vendor actions—to include contract language disputes/drafts & vendor AI/ML assessment results-- and ensure they are tasked and completed by the appropriate SME
Assist the Principal in developing AI/ML-related governance/compliance training content and take the lead on integrating it into existing company-wide training efforts, where feasible
Establish and maintain a company-wide website/collaboration space that explains AI/ML governance rules, processes, and FAQs
Support governance forums as needed to include creating agendas, tracking action items for completion, and taking official minutes
What You Bring
• Bachelor's degree or advanced degree (where required)
• 0-2 years of experience in related field.
• In lieu of degree, 2+ years of experience in related field.
Preferred Experience
Ability to take a document or tasking and correctly discern which subject areas/organizational equities are affected
Experience supporting a governance body or working group, to include taking minutes.
Experience breaking down a policy into actionable requirements
Experience with creating new processes
Successful experience working in a heavily matrixed organization.
Some familiarity with topics related to Artificial Intelligence including Machine Learning, Generative AI, LLMs, etc., and a high-level working knowledge of how they fit together
Ability to create own structure and work successfully in a business area with constantly evolving requirements and leadership scrutiny
Experience leading the administrative aspects of a cross-disciplinary program or effort, to include metrics, action tracking, and communication
Experience developing high-quality written documentation, to include project milestones
Strong organizational skills
Salary Range
$74,000.00 - $118,200.00