Asset Recovery Manager

 Overview: SpendMend® works exclusively with hospitals, healthcare systems, and higher education organizations. We offer a unique suite of recovery audit, telecommunications, and consulting services. 

Essential Duties and Responsibilities: 

The Asset Manager must be a results-driven leader who brings energy and passion in delivering services in line with the growth objectives of the company. Key responsibilities of the Asset Recovery Manager include: 

• Work with the Tax Director to meet or exceed monthly revenue goals, by driving new business while realizing maximum value from current client base.
• Development of effective and efficient workflow processes using software tools as needed to build on the profitability of the business segment.
• Work to implement and document workflow processes.
• Manage and lead Asset Recovery team ensuring workflow processes are followed and maintained.
• Understand the unclaimed property process including how to perform research and pursue open properties.
• Ability to present to clients in an articulate and professional manner including preparing client facing documentation and corresponding with clients in concise and professional manner.
• Demonstrate a positive, energetic, professional attitude and communication style at all times
• Provide additional support as a subject matter expert for Asset Recovery administration when needed.
• Development of staff to ensure professional communication when dealing with clients or state auditors. 
• Support the Tax Director in operational strategies. 
• Take ownership of the business segment financial and staff performance 
• Create, foster, and sustain avenues for team feedback and improvement to build a culture of trust and performance excellence. 

Requirements and Skills: 

• Experience working collaboratively Sales, Account Management, Marketing, Operations and Technology.
• Demonstrated comfort in a hands-on “player-coach” leadership role, with a track record of a consultative approach and cultivating positive relationships with both internal and client team members and leadership.
• Successful track-record of organic growth through a combination of assisting with the development of both new and existing clients, extension into new industries.
• Strong data orientation, promoting the use of data to enhance planning, decision making and communication across the organization.
• Experience leveraging a consultative, data-driven, and ROI focused approach to support long-term client relationships.
• Strong understanding of technologies to enhance product vision, reporting, analytics, forecasting, etc.
• Fluent in the technology behind offered products.
• Empowering leader who creates a collaborative and trust-based environment with team members to set and deliver on objectives.
• Hands-on, roll-up-your sleeves mentality, with ability to manage the day-to-day personally engaging with numbers and details, balanced with the ability to delegate and manage a team appropriately.
• A confident and articulate communicator, capable of inspiring strong collaboration in an organization. Polished written/verbal presentation with excellent interpersonal and communication skills.
• A strategic yet involved leader, a player-coach with the ability to execute quickly and decisively and be genuinely enthusiastic about finding solutions to complex problems.

Education:

• Bachelor’s degree from a reputable institution. 

Work Environment: 

• The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.