About Empirical
Empirical empowers early and growth stage tech companies to create the right products in the right way by providing two pivotal services:
- Product & Technology Leadership: Our clients entrust critical decisions to our network of top-tier US-based CTOs and CPOs. We provide fractional, project, or advisory based support, combining highly experienced talent with a flexible approach.
- Product Development Teams: We provide our clients with high performing, senior product development talent through a scalable staff augmentation model and ongoing support. We focus on Latin America to find exceptional talent, with time zone and cultural compatibility.
We are proud to be a people first company, where we prioritize building meaningful, long lasting human connections with clients and team members alike, while embracing diversity and uniqueness. With this foundation and our focus on talent, we help create great products that people love.
Our values
- Care about people first
- Strive to add value always
- Lead with integrity
- Have fun every step of the way
The Opportunity
We are actively seeking a dynamic and proactive individual to join our client's team as a QA Automation Eengineer supporting Customer Success, Product and Engineering.
In this role, you will be instrumental in addressing customer concerns, resolving technical issues, and contributing to the overall efficiency of our products. Your responsibilities will encompass both manual and automated QA.
Responsibilities
Bug Resolution and Support:
- Work closely with the Customer Success, Product & Engineering teams to promptly evaluate and reproduce reported technical issues.
- Debug, troubleshoot, and provide clear reproducible steps to engineering to assist with quick resolution times and a seamless user experience.
Manual Quality Assurance:
- Develop and execute comprehensive test plans to ensure product and service quality.
- Identify and report bugs, issues, and potential improvements, collaborating closely with the development team for resolution.
- Perform manual Quality Assurance testing for new features as well as regression testing.
Quality Assurance Automation:
- Maintain and improve the test automation framework.
- Implement new automated tests in the CI/CD pipeline.
- Ensure all new features have appropriate automated test coverage.
- Progressively implement QA automation on appropriate existing features.
Qualifications
Technical Skills:
- Proficiency in Cypress and Jest.
- Strong knowledge of JavaScript and TypeScript.
- Understanding of HTML, CSS, and DOM manipulation.
- Experience with Git and version control platforms.
- Familiarity with CI/CD tools like Jenkins, CircleCI, GitHub Actions
- Experience with API testing and tools like Postman.
- Strong debugging skills within browser and mobile Developer Tools.
- Experience with mobile testing frameworks like Appium or Espresso.
- Proficiency in Dart and the Flutter framework.
- Experience writing unit and integration tests for Flutter applications.
Customer-Centric Approach:
- Understanding of customer support dynamics with the ability to provide indirect support through the Customer Success team.
Communication Skills:
- Excellent English communication skills to interact effectively with both technical and non-technical stakeholders.
Problem-Solving Abilities:
- Strong analytical and problem-solving skills to address QA issues, bug fixing, and administrative challenges.
Adaptability:
- Ability to adapt to a dynamic work environment and contribute to continuous process improvements.
What we expect from you
- 100% alignment with our core values!
- Ability to work independently while being a highly collaborative team player
- Comfortable working with minimal direction in a fast-paced environment
- Strong critical thinking skills and a pragmatic approach towards solving problems
- Ability to work independently and get things done with minimal direction
- Drive projects from start to finish in a fast-paced environment
- Strong documentation and verbal/written communication skills.
- Detail-oriented and highly collaborative team player
What we offer
- Remote/flexible work
- Highly competitive compensation in US dollars
- Opportunities for personal and professional development; mentorship, coaching and training as needed
- Part-time, 20 hours per week dedication.
- The opportunity to be part of an amazing, multicultural community of tech experts
Why work with us?
- We pride ourselves on our core values and have proven that putting people first creates a thriving and collaborative work environment.
- We seek to accommodate and balance individual needs with client needs, understanding each one of us is unique.
- We offer benefits such as remote/flexible work, selective paid training, mentorship programs, referral programs and more.
- We are selective in the projects we take on to ensure our teams are engaged in challenging, meaningful, enjoyable opportunities that will provoke creativity, innovation and growth!