Governmental Market Access Account Director

Position: Governmental Market Access Account Director 

Location: Remote

Position Summary:

Reporting to the Market Access Field Team Lead, the critical, field-based role of Governmental Market Access Account Director (GMAAD) will contribute directly to our building of a “best in class” Market Access team focused on establishing customer relationships to secure broad coverage of company products, supporting drug accessibility and affordability on behalf of the people we serve. 

The GMAAD is the primary face to our access customers, and as such is responsible for promoting a positive corporate image on behalf of the organization. The principal goal of the position is to establish, maintain and expand productive relationships with prioritized access customers to secure targeted formulary positions for our lead investigational product and any subsequent company assets.

The GMAAD will drive the successful implementation of market access strategic and tactical plans in alignment with corporate and commercial goals. GMAADs will vertically engage targeted accounts, gaining meaningful access to all levels of formulary decision makers and influencers to advance the access position of company promoted medications. The role will be responsible for proactively identifying coverage opportunities, working appropriately and collaboratively with Policy, Advocacy, Field Medical, HEOR, Reimbursement Specialists, Marketing and Sales functions to overcome access challenges and contribute to effective pull through of formulary wins.

Responsibilities

• Attain desired formulary position within targeted access accounts in a timely manner
• Develop and execute strategically aligned account plans
• Engage and network with key internal and external customers to identify and address specific needs and opportunities
• Collaborate across functional, geographic, and company boundaries to meet mutual business goals and objectives
• Manage and coordinate cross-functional and cross-disciplinary activity that addresses customer needs or supports the attainment of coverage goals within prioritized accounts
• Develop and maintain relationships with customers to attain near-term and ensure long-term success
• Maintain appropriate stewardship of all assigned customer relationships, ensuring timely responses to pricing requests and/or submissions of critical review inputs
• Maintain, and act effectively against, broad and deep understanding of market and account-level information relevant to formulary decision making, including, but not limited to policies, formulary processes, competitive formulary activity and status, decision timeframes, key decision makers, decision influencers and state priorities
• Anticipate market dynamics and analyze market data to proactively identify and address channel and customer-level opportunities and threats related to drug access
• Track, problem solve, and analyze contracted product performance and communicate account performance broadly with key stakeholders
• Demonstrate the ability to identify and initiate market shaping opportunities
• Ensure critical customer and business insights are communicated / presented to support enhanced strategic and tactical plan evolution and implementation

Required Qualifications

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• Minimum of 5 years in customer – facing Market Access field-based account roles
• Minimum of 7 years in Managed Markets / Market Access
• Ability to demonstrate deep understanding and effective engagement with Medicaid Fee for Service (FFS) customers a must
• Previous market access account responsibility for pharmaceutical launch required
• Demonstrable ability to establish strong customer / partner relationships
• Proven track record for engaging targeted payor clients at all relevant levels of the organization leading to successful attainment of desired formulary position
• Deep understanding of customer-specific review, approval and reimbursement processes
• Strong analytic acumen, displaying the ability to assess and identify business opportunities and challenges
• Strategic mindset, prioritizing and aligning daily activity to overarching objectives
• Awareness and understanding of business implications stemming from relevant national, state and departmental policies
• Ability to implement compliant creativity in the face of adversity
• Proven success across multiple books of business preferred
• Experience across medical and pharmacy benefits a plus
• Experience in serious mental illness preferred, experience in schizophrenia a plus
• Strong negotiation skills a must, as is maintaining a business approach that is equally focused on supporting the organization, and the patients we are dedicated to helping
• Excellent verbal and written skills, allowing for an open and effective dialogue throughout the company
• Ideal candidate will be outcomes – oriented, possess a high level of personal responsibility and maintain an executive presence
• Attention to detail and quality are critical to success
• Highly accountable for the results and outcomes of their responsibilities and understands the impact of their efforts, results, and attitudes on others
• Uses teamwork to work cooperatively toward the most effective solutions, championing the best ideas of team members, and assisting where help is needed yet is capable of highly independent work when efficiency is required
• Results-oriented individual who is highly motivated, decisive, flexible in thought, and has the creativity to excel in and contribute to a rapidly growing company
• Forward thinking mindset with the ability to manage multiple projects, and identify and resolve issues
• Experience in an emerging, publicly-traded company environment is a plus
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The company is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.

The company requires all employees be fully vaccinated by an approved vaccine against COVID-19, including a booster dose if it has been more than eight months since the employee’s original vaccination, unless eligible for an exemption due to disability, pregnancy or conditions related to pregnancy, or religious beliefs, or unless otherwise provided by law; in the case of exemption, weekly testing will be required.

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