Join the LuCrew as an HR Generalist—partner with managers and employees to align business objectives, HR operations, and our core values through a customer service approach.
Job Summary
The Human Resources Generalist is responsible for supporting and carrying out the HR function for employees and managers for their designated business unit. This position is responsible for establishing a partnership with managers and employees that is rooted in a customer service based approach; aligning business objectives, HR operations, and Lulus’ core values.
What You’ll Do
Lead the execution of the day-to-day HR administration within the designated business unit, acting as the HR point-of-contact for employee and management alike.
Work closely with the HR Coordinator on the onboarding process, including providing support and oversight as needed on coordinating new hire orientation, presenting new hire orientation, educating new employees on company policies, and new hire data entry into HRIS.
Responsible for administering leaves of absence in accordance with company policy and state and federal guidelines, including FMLA, CFRA, PDL, PFL, Covid-19, personal leave, etc. for established business unit.
Partner with management and senior HR leadership on establishing accommodations under ADA and worker’s compensation compliance guidelines as needed.
Work closely with management to address employee performance, conduct, and safety issues as they arise.
Conduct employee investigations into potential policy violations, including conducting investigation interviews, maintaining documentation, and recommending and providing resolutions.
Assist management with the administration of the disciplinary process for employees.
Execute voluntary and involuntary employee termination procedures including advising employees on their rights and any benefits they are entitled to, delivering their final wages and answering any questions they may have
Respond to employee inquiries regarding policies, procedures, and programs in a timely, accurate, and engaging manner.
Assist in the development and implementation of personnel policies and procedures.
Complete federal and state compliance forms in a timely manner.
Assist with unemployment compensation and claims, attending unemployment hearings as necessary.
Promote a strong sense of teamwork by working effectively, respectfully, and efficiently with all employees.
Other duties and centralized projects as assigned.
What You’ll Need
3+ years of experience within Human Resources.
Bilingual in English and Spanish (both written and verbal proficiency).
Strong employee relations, problem solving, and conflict resolution skills.
Demonstrated experience in assisting employees with questions and issues involving functional HR areas.
Exceptional oral and written communication skills. The ideal person occupying this role understands the impacts of timely, clear, accurate, and warm communication can have on the employee experience.
Detail oriented with the ability to manage both process-driven work with broader, strategic support effectively and simultaneously.
Ability to enthusiastically model Lulus’ Core Values in every interaction with management and employees.
Ability to act with a high degree of confidentiality, integrity, and objectivity.
Experience in Google Suite and Microsoft Office programs.
Nice to Have - Bonus Points!
Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred
PHR or SHRM-CP
What You’ll Love About Us
Great Company Culture - Where you can be you!
Work that stays at work - Genuine work/life balance
Rest and Relaxation - Paid time & Company Holidays
Health Benefits - Medical with FSA, Dental and Vision
Prepare for the future - 401(k)
Wardrobe Perks
Passionate, collaborative, results-focused teammates and leaders
Ability to make a difference every day and impact our customers in meaningful ways
Learning oriented organization with an ‘all in’ mindset
Lulus Vision
At Lulus, our team is committed to offering the best possible service to our customers throughout the world. Our fun and casual work environment focuses on innovation and teamwork at all levels of the organization. We are always on the lookout for talented and dedicated people to join the Lulus team as we continue to build our community!
Our Commitment
Lulus is proud to be an equal opportunity employer and strives to create an organizational climate that fosters diversity, equity, inclusion, & belonging so that all of our team members can show up as their authentic selves and thrive. We are committed to increasing the representation of marginalized people across our team through hiring practices that value lived experience and unique perspectives. Our work environment embraces creative expression, collaboration, and connection without the expectation of assimilation.
We’re ready to meet you! Come help us achieve our ambitious goals!