Linux System Engineer

Job Summary

Provides advanced support and oversight for infrastructure related hardware and software including but not limited to virtual and physical Red Hat Linux servers, SAMBA services, Apache Web Server, Apache Tomcat,  and other 3rd party applications.  Support other teams in their support of Linux based applications such as Oracle DB and PeopleSoft applications. Functions as a technical expert for the implementation and operational support of noted technologies.  Periodically will conduct preliminary analysis, evaluation and recommendation of future technologies and solutions. Functions as a collaborative troubleshooter for groups assigned to troubleshoot complex and critical issues.

Education & Experience

• 5+ years’ experience supporting systems in a data center and related infrastructure technologies
  •         5+ years’ of cumulative experience supporting any of the following server based operating systems:

          Red Hat Linux, Fedora Linux, or other Linux/Unix Variants in an enterprise environment
•         3+ years’ of experience supporting applications running on Linux/Unix  operating system
•         Experience configuring maintaining systems on an enterprise IP based network
•         Expertise with operational analysis and project management
•         3+ years troubleshooting and tuning performance issues on Linux/Unix based applications and

          operating systems
•         Experience must include working within the Linux Operating system without the use of GUI based

          tools
•         Scripting experience with one or more Linux Shell variants

Preferred

Experience supporting virtualized systems in a remote data center
•         Experience with Red Hat Linux (Version 7 or newer) or Centos (Version 7 or newer)
•         Red Hat Certified Engineer (RHCE) or equivalent experience
•         Experience supporting one or more of the following applications: Apache Tomcat, Apache

          Webserver, Oracle DB, and PeopleSoft
•         Python Scripting Experience
•         Experience administering SSL certificates in a server environment (i.e. Administration tasks

          associated with Common certificate stores and Application specific certificate stores.)
•         Experience supporting an environment with strict security standards (i.e. Healthcare,

          Government, or Financial security controls)
•         Experience with automation tools (i.e. Chef, Jenkins)
•         Experience working in an ITIL environment

Key Responsibilities

• Manages and tunes platforms to ensure expected availability, performance and security levels are achieved.
• Maintains overall system compliance with information security policies and procedures.
• Supports annual security accreditation and maintains security levels throughout the year.
• Designs, develops, and implements configuration settings for all systems to meet TriWest security requirements.
• Serves as technical subject matter expert for the resolution of issues related to private or hosted infrastructure.
• Represents IT’s interests and concerns on complex projects through the lifecycle of a project, and escalates concerns to management as necessary.
• Plans, schedules, and communicates system changes to other team members prior to implementation.
• Works towards cost effective solutions and enhancements to optimize functionality within the system. 
• Researches options, performs cost benefit analysis, and develops written recommendations.
• Oversees the installation, maintenance and performance metrics (up-time, adherence to Service Level Agreements) for TriWest's computer systems.
• Installs and maintains computer systems and equipment and insures that systems perform in a manner which meets business needs and objectives.
• Assists with development and implementation of best practices, policies, processes and procedures for the IT Systems group.
• Leverages provided tools to maintain compliance with security standards.
• Maintains documentation on systems, processes, and procedures.
• Utilizes performance metrics software to monitor systems.
• Performs other duties as assigned.

Technical Skills

Knowledge of Linux server principals, architecture and support; Knowledge of data communication architectures, design, and support in an enterprise networking environment; General knowledge of the technology impacts on business and how to integrate technical plans to support enterprise business function; Business problem-solving skills; Understanding of project management concepts and techniques, including metrics; Expert knowledge of server performance monitoring and analysis, server management, and software /  hardware troubleshooting.

Team-Building / Team Player

Influence the actions and opinions of others in a positive direction and build group commitment.

Organizational Skills

Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented.

Multi-Tasking / Time Management

Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Information Management

Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

Independent Thinking / Self-Initiative

Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.

High Intensity Environment

Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Coping / Flexibility

Computer Literacy

Ability to function in a multi-system environment using Word, Outlook, TriWest Intranet, the Internet, and relevant software applications to perform assigned tasks and interact with staff.

Communication / People Skills

Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.

Coaching / Training / Mentoring

Working Conditions

• Works within a standard office environment, with weekend or nighttime work to implement changes when users are off the system.
• Remote work as needed to support business goals
• Extensive computer work with prolonged sitting
• Participates in rotation of on-call responsibility
• Requires successful completion of a background check

Due to security restrictions, all candidates must be US Citizens and be able to pass a background check and drug screen.