Description
As a Multivac Non-Technical Project Manager, you'll plan, direct, and coordinate activities of assigned projects to ensure goals and objectives are accomplished within prescribed time frames. You'll work cross-functionally with sales and service teams to support engineering activities related to installing and supporting MULTIVAC products in manufacturing, processing, and packaging facilities, while also managing machine orders from technical pre-order review to installation completion, ensuring customer expectations are met or exceeded. This position will travel approximately 70%-80% of the time.
Essential Duties and Responsibilities of Non-IT Project Manager:
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Responsible for complex packaging machine projects. Coordinate with sales and service teams to insure adequate support through and including installations and other after-sales support. Review customer specifications with the Technical Sales Advisors, Consult with MULTIVAC Germany, Internal Engineering, 3rd party suppliers, Field Service Managers, Regional Sales Manager, Sales Administration, and customers to resolve all issues from either MULTIVAC or customers that could interfere with execution of a Quality Installation.
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As needed, coordinate trips to MULTIVAC Germany for FATs on complex equipment that has high profile expectations and potential for complexities in the field resulting in unacceptable cost burdens.
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Ensure project documentation requirements are fulfilled and all internal MULTIVAC project documentation and records are complete.
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Stay current in new technologies with a focus on the complex equipment and assist the Training Department in teaching the Field Service Technicians.
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Ensure compliance with all relevant regulatory requirements and perform Risk Assessments as required.
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Assist Service Management to develop and maintain Pre-installation and Installation protocol that meets MULTIVAC and customer needs. Review with Service Management the Installation Reports and all follow-up items.
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Operate within annual expense budget. Timely completion of Weekly Expense Reports and project status updates.
Qualifications of Business Project Manager (Non-IT):
Bachelor's degree and at least two years related technical project management experience; or equivalent combination of education and experience. PMP (Project Management Professional) certification preferred.