ABOUT THE COMPANY
Our client is at the forefront of transforming the tax and accounting technology landscape. As a rapidly growing SaaS company, they are known for their innovative solutions that enhance productivity and streamline operations for CPA firms. The company is driven by a mission to revolutionize customer service in the industry, providing a platform that dynamically integrates all necessary tools and information in one customizable view. Working with them means being part of a team that values mutual success, industry revolution, and proactive partnership.
Company Value Proposition:
- Niche market they dominate with limited competition (first-mover advantage)
- Company could be a brand name in with CPA firms in near future
- Rapid organizational growth coming
- Opportunity to make you mark with high-value clients
- Have a huge impact = write your won ticket in the future
- Cutting edge tax technology platform
- Nashville Capital Network - leading VC Partner in Tax Technology
Our client's Project Managers drive successful software implementations and client-related projects. This is a roll-up-your-sleeves, hands-on position, managing all aspects of project delivery, including timely deliverables. The role requires uncompromising attention to detail with a strong technical aptitude. The PM must exhibit excellence in communications and tool usage to further the company's success in the market. The PM works cross-functionally with our Customer Success, Sales, Product Management, and Engineering to accomplish their responsibilities.
- Simultaneously manage numerous complex projects and bring them to successful conclusion
- Function as the advisor and first point of contact throughout our deployments to ensure the customer gets to business value as quickly as possible.
- Manage overall project lifecycle, including project schedule deliverables, timelines, and aligned outcomes.
- Build relationships and champions with the customer, manage key stakeholders, and drive escalations internally and with the customer.
- Internally coordinate between sales, engineering, product, leadership, and support to identify and resolve customer issues.
- Help build best practices resources for delivering our enterprise solution and share them amongst team members and customers.
- Significant Project Management and implementation experience
- The ability to execute numerous complex engagements simultaneously and communicate progress clearly and succinctly.
- An entrepreneurial mindset and the ability to focus squarely on execution
- Understanding how to work in an Agile environment
- Extensive customer-facing experience and stakeholder management (at multiple levels) skillset
- Proven ability to work efficiently in a fast-paced environment
- Adept at influencing others to work with you on behalf of the customer.
- Exceptional written and verbal communication skills
- Travel as might be required.