Senior Director, HR Technology

The Senior Director, HR Technology is accountable for budgets, performance, and results of the HR Technology team across departments/locations. The role possesses extensive knowledge of system needs assessment, systems design, system implementation, privacy and security regulations/ legislations, and scaling systems across the organization. The role involves building and leading teams, providing guidance, and executing HR technology strategies to support the overall business objectives. The role closely partners with senior leadership to address complex important HR technology and systems issues of high significance to the company. The role also oversees the design and implementation of effective long-term multi-year technology roadmaps. The role has expertise in leading teams for the improvement of technology systems and processes, analyzing the long-term impact of new and upcoming systems on company goals and objectives, and ensuring good user support for existing systems.

• Leads development and execution of HR technology strategy across multiple locations and regions, including a roadmap for new initiatives, transformation programs, change management initiatives, maintenance, and support of HR systems, data, infrastructure, and security, ensuring system integrity, efficiency, control, and scale.


• Establishes direction for the creation of novel solutions to abstract technology and system challenges without precedent, guided by long-term HR technology strategy and business requirements.


• Interprets existing HR systems, including operating policies and procedures, and recommends system changes, revised priorities, and evaluates impact, ensuring the integrity of the HR information systems. Works with external auditors to ensure HR technology systems and processes comply with relevant data protection and privacy regulations and implement appropriate security measures to safeguard sensitive employee data.


• Oversees and owns large HR technology transformation programs and projects, including budgets, and expenses, optimizing resources for effective utilization of HR technology investments, partnering with internal IT, and evaluating and onboarding external multinational vendors. Drives the evaluation and implementation of new HR management systems, against their ability to meet business requirements and alignment with the HR Technology objectives.


• Leads interactions with senior management personnel across HR Shared Services, People Analytics and Planning, Information Technology (IT), and other HR and Business teams to prioritize, develop and deliver, innovative solutions to new challenges guided by long-term strategic HR objectives and business requirements.


• Drives continuous improvement in the user interfaces and employee/candidate experience. Leads rigorous continuous improvement programs to facilitate seamless integration and data flow between HR technology systems including payroll, talent management, or time and attendance systems.


• Collaborates with HR senior management, cross-functional leaders, and senior business stakeholders to understand their long-term objectives and business requirements and align long-term HR technology plans with overall business strategies. Conducts business and technical briefings to update senior management on HR Technology initiatives, provides guidance and insights to relevant stakeholders, leads change management plans to implement new technologies, and effectively communicates complex HR technology concepts and solutions.


• Maintains oversight on HR information needs, reviews audit reports, and recommends, implements, and plans for improvements, enhancements, and new applications to the existing systems to meet changing requirements. Identifies, establishes, and tracks key metrics and dashboards to monitor team effectiveness and platform utilization, identifying trends, root causes, automation opportunities, and solutions to enhance functionality and drive efficiency and scalability of HR technology programs.


• Provides global systems oversight to Human Resources through extensive knowledge of HR technology systems, processes, and functions and leads the HR technology team with members who configure, design, implement, and maintain HR systems associated with employee information, workforce processes, HR functional capabilities, HR specific reporting, etc. and administer associated processes and policies.


• Owns accountability for talent management responsibilities including performance management, disciplinary action, terminations, recruitment, pay decisions, and other personnel actions for the HR Technology function.

Education:

• Bachelor's Degree or Master’s Degree (preferred) in Business Administration, Human Resources, Management Information Systems, Computer Science, or a related field and/or commensurate work experience.

Experience:

• Minimum 10 years of work experience with a Master’s degree or 12 years of work experience with a Bachelor’s degree, in HR Technology or a related field.

Licenses and Certifications:

• Senior Professional in Human Resources (PHR) (Preferred)


• Certified Human Resources Information Systems Professional (CHRISP) (Preferred)

Work Requirements:

• Involves occasional (defined as one-third or less of the time) lifting of no more than 10 pounds at a time. Work is performed primarily in a seated position and entails no significant stooping, standing, climbing, walking, etc. Many sedentary jobs require good use of the hands and fingers for repetitive hand-finger actions. Working conditions occur within low to moderate noise levels related to the use of standard office or classroom equipment.

This description outlines the general nature and scope of work typically performed in this job. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, work requirements, etc. It may vary slightly based on business or geographic needs and is subject to being reviewed and updated periodically.