DescriptionFollowing rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking a Sr. ServiceNow Developer that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements in HRSD space.
Fujitsu Right Now:
There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long-standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today’s FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us.
What we offer:
- The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
- Unrivalled investment and training in you and your career
- Stimulating environment offering ongoing learning opportunities
- Culture of innovation and inspiration
- Competitive salary and generous benefits
- A very flexible and creative environment for everyone
Role and Accountabilities:
This will suit an experienced ServiceNow professional with a successful recent track record. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.
Candidates will be experienced in leading ServiceNow engagements end to end,
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
- Experience with HRSD Implementation
- Basically run workshops, gather requirements etc.
- Experience with CMDB & Integration.
- Expertise and delivery for ServiceNow based consulting initiatives.
- Define business problems/opportunities with constraints, goals, budgets and timelines
- Communicates technical problems and solutions to both technical and non-technical audiences
- Ability to convey complex technical concepts in understandable business terms
Consults with business analyst/project manager to develop appropriate technical solutions
- Document and gain acceptance/ approvals of selected final solutions
- Execute technical solutions in capacity as a ServiceNow lead, subject matter expert
- Coach and advise other Developers
Key Skills: Hands-on experience in the following ServiceNow HRSD applications/features:
- Case Management
- Knowledge management
- Portal scripting and custom widgets
- Employee Document Management
- Enterprise Onboarding & Transitions
- 3rd party Integrations like Workday, Oracle HCM, SuccessFactors, Kronos Group etc.
- Chat
- Virtual Agent
Qualifications
Experience Requirements:
- Should have 5 years of experience with HRSD Implementation experience
- Minimum of 5 years of ServiceNow design and development experience
- Experience developing ServiceNow solutions and technical design documents from business requirements
- At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
- Enterprise/large Service Management implementation experience
- Programming expertise in Java, JavaScript or other functional programming languages
- Demonstrated understanding of ITIL practices
Certifications
- ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must
- ITIL v3 certification
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong presentation development and Customer Presentation skills
- Successful teamwork experience & demonstrated leadership abilities
If you fit these qualifications and are looking for new challenges and a rewarding career focused on Salesforce expertise and innovation, we’d like to talk with you today! Come be a part of the action at Fujitsu America!
Fujitsu is an Equal Opportunity/ Affirmative Action Employer of Minorities, Females, Individuals with Disabilities and Protected Veterans.