At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.
Prepares and approves renewals for accounts within authority limit. Develops relationships with agents to promote renewal retention. Reviews and processes endorsements that fall within a specified list of requirements. Performs support duties for branch departments.
Essential Functions:
Prepares and approves renewals for accounts within authority limit with a focus on long term profitability, retention and achieving branch and company pricing goals
Based on branch established guidelines, leverages negotiation skills to obtain adequate rate
Reviews account information, including coverage details, claims history, and any relevant updates or changes
Evaluates the risk profile of each account and assess its eligibility for renewal based on established underwriting guidelines
For accounts outside authority, prepares information for underwriter to complete the renewal
Communicates with agents to ensure all renewal information has been requested and received
Regularly collaborates with underwriters throughout the renewal process ensuring a holistic approach to managing the agency book of business
Maintains proper file documentation
Develops relationships with agents by providing excellent customer service to promote renewal retention
Builds and nurtures relationships with agents by regularly engaging in meaningful interactions, such as face-to-face meetings, virtual meetings, phone conversations, and written communication
Responds to concerns or issues raised by agents regarding endorsements and renewals promptly and effectively, collaborating with internal teams to find solutions that meet the needs of both the carrier and agency
Reviews and approves endorsements that fall within a specified list of requirements and within authority
Underwrites and provides endorsement quotes to agents
Corresponds with agents for additional information
Assesses the potential risks associated with proposed endorsements, taking into account factors such as policy coverage, loss history and claims data to evaluate the overall impact on the policy
Determines if additional information or assessments are required for accurate decision-making
Reviews and approves reinstatements and cancellations
Assists agents with policy billing inquiries
Performs support duties for branch departments including but not limited to, ordering and analyzing reports as appropriate, reviewing drivers, and completing monthly projects
Collaborates with experienced underwriters and territory management team members to develop understanding of company and branch risk appetite, underwriting resources, and systems
Education & Experience:
Associate degree or equivalent relevant experience
One year of insurance industry experience or related experience
Bachelor’s degree may be considered in lieu of the insurance industry experience requirement
Knowledge, Skills & Abilities:
Attention to detail and accurate data entry skills
Good personal computer skills with proficiency in Microsoft products
General knowledge of insurance terminology
Good problem-solving and decision-making skills
Excellent customer service and communication skills
Strong organizational and time management skills
Strong negotiation skills
Ability to work in a team setting as well as independently
Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving
Per the Colorado Equal Pay for Equal Work Act, the hiring range for this position for Colorado-based team members is $49,331.48 - $63,345.05 The hiring range for other locations may vary.
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.