Vice President, Flex Pay Sales

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

About the Role:

We are seeking an experienced and strategic Vice President of Sales for our Flex Pay product within the retail space. This person will play a pivotal role in driving revenue growth, building strategic partnerships, and expanding our footprint in the BNPL space for retail. This leader will be instrumental in developing and executing a comprehensive sales strategy, leading a high-performing team, building strong relationships with retail partners and Payment Service Providers (PSP).

This role has flexibility to be based anywhere in the United States.

What You’ll Do:

• Strategic Leadership: Develop and implement a data-driven sales strategy aligned with company goals to drive revenue growth and market penetration, while streamlining sales processes
• Team Management: Build, mentor, and manage a high-performing sales team, fostering a culture of accountability, innovation, and collaboration.
• Business Development: Identify and cultivate strategic partnerships with merchants, retailers, and other stakeholders to expand adoption of BNPL solutions.
• Market Expansion in Retail and PSP: Drive market penetration in Retail and secure strategic partnerships with PSPs and eCommerce platforms.
• Revenue Accountability: Own sales targets, pipeline management, and forecasting, ensuring consistent achievement of KPIs and revenue goals.
• Collaboration: Work closely with cross-functional teams, including marketing, product, and operations, to align on go-to-market strategies and customer success initiatives.
• Customer Insights: Leverage customer feedback and market insights to refine sales approaches and inform product development.

What We Look For:

• 10 years of progressive sales leadership experience within BNPL or payments space
• Expertise: Deep understanding of the BNPL landscape, payment technologies, and retail ecosystems.
• Proven Success: Track record of leading effective sales teams and achieving ambitious revenue targets in a fast-paced, competitive market.
• Leadership Skills: Strong ability to inspire, motivate, and lead diverse teams toward common goals.
• Analytical Mindset: Proficiency in leveraging data analytics and CRM tools to drive decisions and optimize sales performance.
• Relationship Builder: Excellent communication and negotiation skills with a knack for forging long-lasting relationships.
• Education: Bachelor’s degree in business, finance, or a related field; MBA preferred.

What We Offer You: 

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance
• Flexible PTO
• Opportunities for professional growth and development  
• Paid parental leave
• Health & wellness initiatives

Notice to California-based Candidates for Employment. This California Candidate Privacy Notice is intended to provide information about how Upgrade collects and uses personal information to California consumers who apply for employment with Upgrade If you are employed by Upgrade, refer to the Employee Handbook for additional information. For any questions about this notice, please contact ccpa@upgrade.com.

Personal Information Upgrade Collects:

Identifiers Including name, address, email, telephone number, social security number, driver license number, passport number, and other personal identifying information. Characteristics of protected classifications under California or federal law, including demographic information and other personal information obtained during the application process, such as gender, race, national origin. Professional or employment-related information, such as salary/compensation and benefits packages, other relocation or job preferences, prior background, experience, skills, and other information in support of your application, reference information, other information obtained through background checks, including employment, credit, and criminal history. Education Information. Any other information you provide as a part of  recruitment, job application, or interview process. 

Purposes for Collecting Personal Information:

To consider qualifications, skills, and interest for employment. To communicate with you during the recruitment and interview process. To conduct background checks and verify your information if you are offered employment. To provide compensation, including payroll, and  administer stock options and benefits, including medical, dental, vision, commuter, and retirement benefits. To provide human resources services and conduct performance evaluations. To monitor work eligibility including work-related licenses, credentials, training, and eligibility to work in the United States. To improve recruitment and interview processes and  ensure a safe and efficient working environment. To comply with applicable legal or regulatory requirements including state and federal company reporting obligations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.