Virtual Assistant for a Cleaning Company in the US (Home Based Part Time)
Virtual Coworker
Part-time
Remote
United States
- Respond to incoming calls professionally, addressing customer inquiries and scheduling cleaning appointments.
- Return any missed calls or voicemails promptly, ensuring customers’ needs are met.
- Send text message reminders to cleaning staff, including details about the location, type of cleaning, duration, and any other relevant information for the upcoming jobs.
- Ensure cleaning staff take before-and-after photos of completed jobs for quality assurance and promotional purposes.
- Handle payment processing, ensuring all transactions are completed accurately and promptly.
- Build prospecting lists to identify potential clients, including businesses, nightclubs, and banks that may require cleaning services.
- Reach out to potential clients via cold calls to introduce the company's services, follow up on leads, and generate new business opportunities.
- Assist with the interview process for prospective cleaners, as needed, and help with hiring decisions.
- Schedule follow-up appointments with clients, ensuring the sales process is completed and new cleaning services are booked.
- Support other administrative tasks as needed