Director, Revenue Operations – C1 Gov

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Summary

The Director of Revenue Operations plays a crucial role in optimizing revenue generation processes, fostering cross-functional collaboration, and ensuring the seamless alignment of sales, marketing, and finance efforts.

Essential Functions

• Revenue Optimization:
  • Drives consistent attainment of revenue targets through collaboration with key stakeholders.
  • Collaborates with leadership and sales teams to identify upsell and cross-sell opportunities within the existing customer base.

• Sales and Marketing Alignment:
  • Works with the CTO and other key stakeholders, implement and manage marketing plans and strategies to ensure marketing efforts are targeted to key focus areas, customers and lines of business.
  • Facilitates communication and collaboration between sales and marketing resources.
  • Develops joint KPIs and performance metrics for both areas to ensure shared accountability for revenue goals.
  • Supports marketing activities such as trade shows, seminars and events.

• Data Analysis and Reporting:
  • Utilizes advanced analytics tools to extract actionable insights from large datasets.
  • Develops and maintains comprehensive dashboards and reports to provide real-time visibility into key revenue metrics.
  • Identifies trends and patterns to inform strategic decision-making and adjust revenue strategies accordingly.

• Sales Enablement:
  • Implements sales enablement technologies to streamline processes and empower the sales team.
  • Develops and delivers training programs to ensure the sales team is equipped with the latest product knowledge and sales techniques.
  • Collaborates with sales leadership to optimize sales territories and set realistic, achievable targets.
  • Coordinates on-boarding and orientation for new sales team members.
  • Keeps team informed on campaigns, sales promotions, training and processes.

• Forecasting and Budgeting:
  • Works closely with key stakeholders to create accurate revenue forecasts based on historical data, market trends, and sales pipelines.
  • Monitors performance against budgets and forecasts, providing regular updates to executive leadership.
  • Conducts scenario analysis to identify potential risks and opportunities in revenue projections.

• Cross-Functional Collaboration:
  • Fosters a culture of collaboration and open communication between departments.
  • Leads cross-functional initiatives to address challenges and capitalize on opportunities that span multiple business functions.
  • Acts as a bridge between sales, marketing, finance, and operations to ensure alignment on overarching business objectives.

• Process Optimization:
  • Conducts regular reviews of existing processes to identify bottlenecks and inefficiencies.
  • Implements improvements and optimizations to enhance the overall efficiency of revenue-related workflows.
  • Monitors key performance indicators (KPIs) to measure the success of process enhancements.

• Technology Integration:
  • Evaluates and recommend the adoption of new technologies and tools to enhance revenue operations.
  • Oversees the use of CRM systems, marketing automation tools, and analytics platforms to create a cohesive and data-driven revenue ecosystem.

Additional Specific Duties and Responsibilities

• Motivates direct reports to perform at a high level
• Helps coordinate internal processes for ISO compliance
• Manage and direct work associated with federal compliance matters
• Oversees management of C1 Gov GSA Schedule

Required Qualifications

• Bachelor’s Degree
• 2+ years of successful revenue operations experience
• Proficiency in Microsoft Word, Outlook and Excel

Desired/Preferred Qualifications

• Marketing experience
• Experience with sales pipeline management tools, i.e. Salesforce

C1 BENEFITS


* 401(k) Plan (35% match per dollar up to 10%)
* Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; & Kaiser CA plan option)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision
* FSA Plans
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Long Term Disability
* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options
* Omada Health (healthy living solution)
* Travel Assistance
* Business Travel Accident Coverage
* Employer-paid Pet Telehealth
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Health Advocate
* Volunteer Time Off
#LI-Remote

Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.

EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Notice of E-Verify Participation

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>

Right to Work

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf