Sr Product Manager
H&R Block
Remote
United States
There are lots of ways to build a better world - our tool is finances, and our platform is Spruce.
We invite you to be a part of a team working on fair and friendly financial options for everyone. Spruce was designed and built by H&R Block and launched in early 2022. It has grown to more than half a million clients and more than $1B in deposits. With Spruce, people can get better with their money, including spending and saving accounts, cash back on spending, and more. We help our customers make their money go further so they can too.
As part of the team supporting Spruce, you will be able to develop your skills, build your career, and make a measurable impact along the way. Our dynamic team uses finances as a tool to help and inspire. Join us!
We’re seeking a driven, action-oriented self-starter to join our team as a Senior Product Manager to help build and manage features and experiences which engage customers and keep them coming back to the Spruce mobile application. To date, this includes savings features, notifications, budgeting and credit score visibility.
Leading a collaborative squad of engineering, design, and product colleagues, you will manage the backlog and prioritization of features from ideation, research, and business case to launch and ongoing maintenance. Working with stakeholders, partners, and customers to craft a product that accomplishes goals within timeframes and funding allocated, you will be the engine behind the product. This role will report to the Director of Product for Spruce and will provide exposure to a range of business and functional leaders.
Day to day, you'll..
We invite you to be a part of a team working on fair and friendly financial options for everyone. Spruce was designed and built by H&R Block and launched in early 2022. It has grown to more than half a million clients and more than $1B in deposits. With Spruce, people can get better with their money, including spending and saving accounts, cash back on spending, and more. We help our customers make their money go further so they can too.
As part of the team supporting Spruce, you will be able to develop your skills, build your career, and make a measurable impact along the way. Our dynamic team uses finances as a tool to help and inspire. Join us!
We’re seeking a driven, action-oriented self-starter to join our team as a Senior Product Manager to help build and manage features and experiences which engage customers and keep them coming back to the Spruce mobile application. To date, this includes savings features, notifications, budgeting and credit score visibility.
Leading a collaborative squad of engineering, design, and product colleagues, you will manage the backlog and prioritization of features from ideation, research, and business case to launch and ongoing maintenance. Working with stakeholders, partners, and customers to craft a product that accomplishes goals within timeframes and funding allocated, you will be the engine behind the product. This role will report to the Director of Product for Spruce and will provide exposure to a range of business and functional leaders.
Day to day, you'll..
- Function as the product manager responsible for engagement-driving features. This includes leading ceremonies, being integral part of the culture of the squad, and balancing the health of the squad.
- Act as the customer’s voice within the product development process; provide customer insight and prioritize with them in mind.
- Maintain strong understanding of the industry for consumer financial services applications through desk research and participation in industry conferences, webinars and other sources.
- Develop epics, features, user stories, and roadmaps the squad’s areas, working with your Technical Lead to understand dependencies and requirements.
- Maintain and prioritize the squad backlog to balance new feature development, continuous improvement of existing features, and infrastructure updates.
- Regularly analyze and report on performance of features and experiences managed by the squad.
- Collaborate with a wide variety of stakeholders to support end to end delivery including operational leaders, marketing teams, legal and compliance teams, customer service, other squads, and external partners.
-
Continually discover engagement improvement ideas from internal sources, industry best practices, and customer feedback.